...APPLICATION MANAGER (M/F/D)
YOUR TASKS
You will coordinate and process the concerns of around 250 users of ERP, DMS and CRM systems as well as other systems
You are involved in the configuration, adaptation, updating and further development of our systems...
...Support 52068 Aachen
In Technical Support, you will help a wide range of real estate companies to get the most out of onOffice CRM software - from optimizing individual configurations to troubleshooting and installing new functions.
For over 20 years, onOffice...
...As IT Project Manager Customer Success (m/f/d), you will manage the individual setup for new customers and users of the onOffice CRM system - from data integration and customization to user training.
onOffice is digitizing the real estate industry with leading...
...Salesforce target architecture
Coordination and creation of solution designs from a functional and technical perspective for the CRM sales processes within the area of responsibility
Responsibility for the further expansion of the Salesforce Sales ecosystem...
...You will support new and existing customer sales with technical questions and quotation reviews
You check customer orders in the CRM system Pisa Sales for correct creation and completeness
You not only optimize the support of our customers and the availability...
...onboarding as a professional and efficient experience.
You document all coordination and work steps with your customers in our CRM & ticketing system and ensure a seamless transition of customers to our support team after go-live.
You support our support team...
...requests via the OTRS ticket system
Technical support for our field service in case of problems with tablets and an MS Dynamics CRM application
Troubleshooting of client hardware problems (thin client, PC, notebook, tablet, etc.)
Support for problems with...
...sessions with distributors, answering enquiries, providing quotations and samples.
Generating and following up business leads.
Use CRM to record leads, visit reports, sample logging, and follow ups.
Track sales targets, investigate negative variances.
Support new product...