Associate Continuous Improvement Project Manager

General information

City: Oslo



Country: Norway



Creation Date: 28-Jul-2026



Employment Type: Permanent



Employment Type: Full time



Ref #: 1234573167

Description & Requirements

Job Title: Associate Continuous Improvement Project Manager

Department: Global Surety, Underwriting Operations

Location: Oslo

Type: Permanent

Liberty Mutual Surety™ is seeking an associate continuous improvement focused Project Manager to manage projects that are non-cyclical and varied in complexity to support our EMEA operation, with initial focus on the Nordics. This is an excellent opportunity for a starting professional seeking to develop their knowledge of Surety, Underwriting, and project management lifecycle skills while supporting key business priorities. Successful candidates in this role have a basic understanding of the Surety business and Underwriting, are goal-oriented, results-driven, can build strong relationships with stakeholders while bringing them together for a shared purpose, and passionate about exceeding customer expectations. They also thrive in a fast-paced environment by working on a variety of highly complex situations which may vary each day, and embrace our culture which rewards employees for their accomplishments, values the diverse ideas they generate, and both encourages and applauds the impact they make in our company and global communities.

Who we are:

Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the worlds largest globally Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service. Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 18 countries.

Core Responsibilities:

• Manage end-to-end global business process development directly and indirectly impacting Surety business. Includes working with senior leaders and representatives across global operations to understand multiple and potentially diverse workflows; define solutions to meet local and global organizational needs; work across the surety organization to effectively deploy solutions and monitor results.
• As a change agent, effectively drive substantial and continuous improvement across Global Surety, and participate in cross functional problem-solving continuous improvement efforts to define new or document and improve current processes, effectiveness and efficiency.
• Actively lead activities that engage and empower Surety underwriters and aligned teams at all levels across the region regarding continuous improvement of Global Surety business.
• Manages projects to include those considered complex in nature with function-wide impact (e.g., strategically important, technical in nature, large budget, 12-month timeframe, etc.)
• Defines the business case with input from stakeholders. Identifies and gains agreement on project objectives, scope, timing, and resources.
• Act as single point of contact for Surety Underwriting leaders across the region with the ability to connect and bring together stakeholders from across Operations, GRS, Global Surety, and/or Surety Field and Home Office Underwriting teams.
• Plans activities/tasks that will deliver the desired results and oversees day-to-day work and monitoring of progress towards goals.
• Conducts project meetings and prepares regular reports to communicate the status of projects to stakeholders within and beyond the project team.
• Directs stakeholders towards consensus points and typically gains buy-in of recommendations.
• Escalates and works to resolve issues that serve as roadblocks and/or place project objectives at risk. Identifies and provides visibility into trade-offs between options and influences recommended approach.
• In addition to project management, may also perform some of the work defined in the project roles and responsibilities.
• Performs project close-out steps to include identifying lessons learned/best practices to inform the success of future projects. Applies continuous improvement methodologies throughout the project management lifecycle.
• Provides mentoring to less experienced staff.
• As directed, facilitate meetings and document workflow
• Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as set out in the Conduct Risk Policy, as they relate to your role, is core to Liberty Mutual Surety's commitment to our Liberty Values, placing customers at the centre of our business and behaving with integrity. Liberty Mutual Surety expects you to understand your responsibilities relating to all regulatory and internal requirements, and to proactively demonstrate compliance with these requirements and behaviours at all times. These requirements include the Senior Managers and Certification Regime Conduct Rules ,Solvency II, fair treatment of customers, Financial Crime, Data Protection, Conflicts of Interest, and Whistleblowing

Qualifications:

• Demonstrates international and political savvy, cultural awareness and sensitivity, and the ability to work with and influence varied customer groups effectively.
• Strong knowledge of project management principles and concepts.
• Strong ability to manage all aspects of the project management life cycle.
• Proficient with project management tools.
• Displays strong communication, organizational, analytical, critical thinking, and team building skills.
• Demonstrates a strong continuous improvement mindset
• Advanced presentation, influencing, and relationship management skills.
• Strong business operations knowledge to include understanding the function`s value chain and market conditions strongly preferred.
• Competencies typically acquired through a Bachelor`s degree or equivalent experience. Advanced degree preferred.
• Working experience to include project management work.
• Strong understanding of the Surety region with basic knowledge of Surety Underwriting.
• Strong language and cultural skills. Bi-lingual in English and Norwegian, preferably Swedish.

About Liberty Mutual Surety

Liberty Mutual Global Surety, a business unit of Liberty Mutual Insurance, is the #1 Surety in the United States and the largest globally. Conducting business worldwide through Liberty-owned subsidiaries and fronting relationships, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service. Liberty Mutual Global Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 18 countries.